AI Agents for UK Trade Businesses — Costello Systems
AI-Powered Agents for UK Trade Businesses

Never Sleeps.
Never Gets Sick.
Never Miss a Lead.

AI agents that answer calls, qualify leads, book jobs, and chase reviews — while you focus on the work. We build, deploy, and manage them for you.

Works 24/7, 365 days a year
Handles unlimited calls simultaneously
Up to 90% — cheaper than a new hire
THE SHIFT

The future is here.

Businesses across the UK are already deploying AI agents to handle calls, qualify leads, and automate follow-up. The trade industry is catching up — and the early movers will dominate.

40%
of business apps integrating AI agents by end of 2026
£14B+
projected conversational AI market size
30–50%
operational cost reductions reported

Without AI Agents

Missed calls lost to voicemail
Forgotten follow-ups, cold quotes
Past customers forgotten
No reviews collected
Admin eats your evenings

With Costello AI Agents

Every call answered, 24/7
Leads qualified, jobs booked
Dormant customers re-engaged
5-star reviews on autopilot
You focus on the work
THE BUILD

Meet your digital team.

Voice Agent

Your 24/7 Receptionist

Answers every inbound call with a natural, human-sounding voice. Greets the caller, asks qualifying questions — job type, location, budget, timeline — and books qualified leads directly into your calendar. Sends you a summary after every call.

“Never miss a call. Never lose a lead. Even at 2am on a Sunday.”
Up to 68% cost reduction vs. a full-time receptionist. Unlimited simultaneous calls — no hold queues, no voicemail.
👷
Sarah — Manchester
AI answering call…
Job type identified: roof repair
Location confirmed: M21 postcode
Budget range: £3,000–£5,000
Availability checked
Booked — Thursday 9am confirmed

Chat Agent

Your Website Sales Assistant

Lives on your website, SMS, WhatsApp, or Facebook Messenger. Engages visitors instantly, answers FAQs about your services, captures lead information, qualifies the enquiry, and books directly into your calendar.

“Turn website visitors into booked jobs — automatically, 24/7.”
Costello Assistant · Online
Hi! Looking for a quote on new windows? I can help. What's your postcode?
LS6 — we need 4 windows replaced

Re-engagement Agent

Your Database Gold Miner

Reaches out to past customers who haven't booked in 6–18 months via call, text, or email. Sends a natural, personalised message, offers a seasonal check-up or special rate, qualifies interest, and books the appointment.

“You've already done the hard work winning these customers. Now bring them back — on autopilot.”
Hi Mark, it's been 14 months since your last roof check. We've got a free slot next week — want us to pop round for an inspection? 🏠
Yes please! How about Tuesday morning?
Appointment booked · Tuesday 10am

Review Collection Agent

Your Reputation Builder

After every completed job, follows up with the customer and guides them to leave a Google review. Handles the timing, the reminder, and even a gentle nudge if they don't respond the first time.

“5-star reviews on autopilot. Every job. Every time.”
“Brilliant service, turned up on time and left everything spotless. Highly recommend.”
— Sarah T., Leeds

Lead Qualification Agent

Your Time-Saver

Sits between the lead source and you. Filters out tyre-kickers, time-wasters, and out-of-area enquiries. Only surfaces leads that match your criteria — right job type, right area, right budget, ready to proceed.

“Stop wasting time on dead-end enquiries. Only talk to people who are ready to buy.”
Job type confirmed
Location in service area
Budget range qualified
Timeline: ready to proceed
✅ Qualified — sent to you
THE INTEGRATION HUB

Every tool.
Connected.

Your agent plugs into your CRM, calendar, phone system, messaging, invoicing, and reviews. When a lead calls, it qualifies, books, updates your pipeline, and logs everything. Zero manual work.

CRM / Pipeline
Manages deals, contacts, and stages
Calendar
Books appointments directly into your calendar
Phone System
Handles inbound and outbound calls
SMS / WhatsApp
Text messaging across all channels
Email
Automated follow-up sequences
Google Reviews
Automated review collection and management
Invoicing
Connected to Stripe, QuickBooks, and more
Website / Chat
Live chat engagement on your website
SEE IT IN ACTION

Sound familiar?

Scenario 01

7pm. Dinner. Phone rings.

Two competitors go to voicemail. Your AI agent picks up, qualifies the job, and books them in for 8am. You check your phone after dinner — job's already in the calendar.

Scenario 02

Great job. Forgotten customer.

18 months since their last job. They're Googling competitors. Your re-engagement agent reaches out, offers a check-up, and books them back in. Zero effort from you.

Scenario 03

Office line's busy. Lead's gone.

Your office manager's on a call. The lead goes to voicemail. They call your competitor instead. With a voice agent, every call gets answered. No leads lost.

Scenario 04

400 past customers. One spreadsheet.

Your AI agent works through the list, sends personalised messages, qualifies interest, and books appointments. 15–30 warm leads in a week from people who already trust you.

THE PROCESS

Live in 10 days. Managed forever.

No tech knowledge required. We handle everything.

01

Discovery call

We learn about your business, your services, your ideal customer, and where you're losing money. 20 minutes. No jargon.

02

Agent build

We build your AI agent, train it on your business, connect it to your tools, and test it until it's perfect. You don't touch a thing.

03

Deployment

We deploy your agents and tailor every response and action to match your business goals. Tweaked until it's perfect.

04

We manage it

Happy with the results? We manage your agents ongoing. We optimise, monitor, and expand. You focus on the work.

THE ECONOMICS

Up to 90% cheaper.

Full-Time Receptionist Costello AI Agent
Annual cost £22,000–£28,000 (salary + NI + pension) From ~£0/year
Availability Mon–Fri, 9–5 (with holidays, sick days) 24/7/365 — never takes a day off
Simultaneous calls 1 at a time Unlimited
Consistency Varies (mood, training, turnover) Perfect every time
Scaling Hire another person No additional cost
Setup time Weeks of recruitment + training Live in 10 days

See it in action.

Enquire now to see if you qualify for a 7-day trial.

Limited availability. We only onboard a small number of businesses each month to ensure quality.

Not ready? Start with a free database reactivation instead →

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© 2026 . All rights reserved.

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